Because every suite here is self-catering, the facilities are built around people who are staying a while as much as people passing through. There are two pools, one of them heated and open off the gym on the first floor, a sauna, a games room and a Tech Room the kids tend to find first. Downstairs there is a business centre, a guest relations desk that books tours and car hire, and a concierge who knows the city. A free shuttle runs within 8km, groceries can be delivered to your kitchen, and room service runs 24 hours for the nights nobody feels like cooking.